![enhancing the student experience: overcoming post-pandemic challenges](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1688888759431-EC0BFLUOM0KONMPFZ1K1/University+lecture+theatre.jpeg)
enhancing the student experience: overcoming post-pandemic challenges
Read about our approach to supporting a large and traditional Group of 8 university to review their student experience strategy, and develop recommendations for improvements post-pandemic.
![feedback conversation with our ANU school client.](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1686279387221-3RYWJHE6SS5FHW3IK5TL/Hiking+group.jpeg)
feedback conversation with our ANU school client.
See what our clients had to say about their experience working on a consultation project with us.
![raising the customer voice through genuine engagement.](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1684571295158-HRL4EKEGXANN8QKVS1PM/Burmese+_+approved+3+mega-caesaria-boat.jpg)
raising the customer voice through genuine engagement.
See how we engaged a School community through genuine consultation to make their voices heard.
![innovation through academic partnerships.](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1650430003710-6RPQS9PYY0UKA01LRRLT/Library.jpeg)
innovation through academic partnerships.
Hear about how Pretotyping was used to improve student experience.
![help in the face of a pandemic.](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1645491643819-0S8OUHR298J6VQ8JMBYG/Case+study+1.jpg)
help in the face of a pandemic.
International students were missing out on major opportunities due to Covid-19 — this is how we helped them.
![creating impact for first-generation students.](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1645491219952-6NDKUPVIGH5F8EKE9ZRY/arthur-poulin-NhU0nUR7920-unsplash.jpg)
creating impact for first-generation students.
Compared with those whose families have studied in the past, first-generation students face significant challenges in getting into and succeeding at university — check out how we helped bridge this gap.
![tackling university fees with HCD.](https://images.squarespace-cdn.com/content/v1/61aefd1e0256f1327d2d1752/1645491269445-GTAQBOQVAJH3YXUJND9F/anika-huizinga-RmzR87vTiYw-unsplash.jpg)
tackling university fees with HCD.
The fees process was a significant pain point for staff and students at a top university — check out how we used HCD to get to solutions that mattered to everyone.