
enhancing the student experience: overcoming post-pandemic challenges
Read about our approach to supporting a large and traditional Group of 8 university to review their student experience strategy, and develop recommendations for improvements post-pandemic.

feedback conversation with our ANU school client.
See what our clients had to say about their experience working on a consultation project with us.

raising the customer voice through genuine engagement.
See how we engaged a School community through genuine consultation to make their voices heard.

innovation through academic partnerships.
Hear about how Pretotyping was used to improve student experience.

help in the face of a pandemic.
International students were missing out on major opportunities due to Covid-19 — this is how we helped them.

creating impact for first-generation students.
Compared with those whose families have studied in the past, first-generation students face significant challenges in getting into and succeeding at university — check out how we helped bridge this gap.

tackling university fees with HCD.
The fees process was a significant pain point for staff and students at a top university — check out how we used HCD to get to solutions that mattered to everyone.